The things people ask before they pick up the phone. Still unsure? Just call 0274 366 400.
SAMPLE IMAGE -- replace with a real job Yes. The after-hours line rings a plumber, not a voicemail. If it is a genuine emergency such as a burst pipe or no water, we will either talk you through shutting it off and book first light, or come out that night depending on severity.
We work across the wider metro and the nearby suburbs. If you are on the edge of that, call and we will tell you honestly whether we are the right crew or point you to someone closer.
Always. We diagnose first, show you the cause, and give a fixed quote for the fix before we pick up a tool. You approve it, then we work. No surprise totals.
Sometimes. If a drain blocks repeatedly we run a camera to see whether it is roots, a collapse or a fall problem. Clearing it is cheap; we would rather show you the real cause than keep charging to clear the same pipe.
Depends on age, the fault and the cost of parts. We will tell you the honest economics, including the running-cost difference, rather than defaulting to the bigger invoice.
Invoice on the day by bank transfer or card. Workmanship is guaranteed, and manufacturer warranties on parts are passed straight to you in writing.